Run a Line Usage Report

A Line Usage report shows the number of seconds during which individual lines were busy and how many calls each line received over a specific reporting time. The data can be displayed for a selection of lines.

To run a Line Usage Report:

1. In the navigation tree, click Report Generation, then click Statistics, and then click Line Usage. The Line Usage Report Options form is displayed.

2. Configure the following Line Usage Report options as required, and then click OK:

   Fields	Values
   Available	Only Programmed Groups will be displayed.
   Selected
   Report resolution	Select one of three: Summary Only 1 hour intervals 15 min intervals
   Time Range from Date	Select from the drop-down lists or click the Calendar pop-up and select a date.
   Time Range from Time	Enter in 12 Hr and 60 min format (00:00-12:59), and then select AM or PM from the drop-down list. Time range can be from and to the same time.
   Time Range To Date	Select from the drop-down lists or click the Calendar pop-up and select a date.
   Time Range To Time	Enter in 12 Hr and 60 min format (00:00-12:59), and then select AM or PM from the drop-down list. Time range can be from and to the same time.

3. The Line Usage Report is displayed in dita format.

   • To print the report, click on Printer Friendly Version....

   • To save the report as a CSV tile, click onExport to CSV File....