You can generate real-time reports of USP and MiCollab Client account information. The report can be generated when MiCollab is in either integrated or co-located mode.
To generate these reports, you need a basic knowledge of Linux commands.
USP Accounts Report
To generate this report:
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Log into the MiCollab server console as "root" using the administrative password.
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Enter the following command to access the directory that contains the required script:
/ usr/mas/bin/ db_report_helper_scripts
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Run the report by entering following command: java -jar UserAndServicesDump.jar > {filename}.csv
For example: java -jar UserAndServicesDump.jar > {amtc_report}.csv
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Copy the file to your PC.
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Open the file in a spreadsheet editor.
Note: The report may not display UTF-8 characters properly depending on the editor being used. For instance, Excel may not display UTF-8 characters properly. Other editors such as Sublime or Word may display them in readable format.
A sample report is shown below:
The USP report fields are described below:
| Field | Description |
|---|---|
| index | Record number |
| firstname | First name for the account holder |
| lastname | Last name for the account holder |
| loginid | Login ID that the account holder will use to log in to the Desktop Client |
| email_address | E-mail address of account holder |
| department | Department of account holder |
| location | Location of account holder |
| phone | Extension number of account holder |
| mailbox | Voice mailbox extension of account holder |
| uca | TRUE: Service is enabled or {blank}: Service is disabled |
| mca | |
| saa | Speech Auto Attendant extension |
| tw | Teleworker extension of account holder |
MiCollab Client Accounts Report
To generate this report:
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Log into the MiCollab server console as "root" using the administrative password.
-
Enter the following command to access the directory that contains the required script:
cd /usr/mas/bin/db_report_helper_scripts
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Save the report to a file by entering following command: sh ./dump_uca_account.sh > {full path and file name}
For example: sh ./dump_uca_account.sh > /tmp/output.csv
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Copy the file to your PC.
-
Open the file in a spreadsheet editor.
Note: The report may not display UTF-8 characters properly depending on the editor being used. For instance, Excel may not display UTF-8 characters properly. Other editors such as Sublime or Word may display them in readable format.
The MiCollab Client report fields are described below:
| Field | Description |
|---|---|
| first_name | First name for the account holder |
| last name | Last name for the account holder |
| login_id | Login ID that the account holder will use to log in to the Desktop Client |
| pbx_node | Password that the account holder will use to log in to the desktop client |
| desk_phone_extension | Extension for the account holder's desk phone |
| soft_phone_extension | Extension for the account holder's softphone |
| voice_mail_server | Voice mail server configured for the PBX node associated with this account |
| voice_mail_number | Voice mail extension for the account holder's PBX node |
| voice_mail_public_number | Extension for the account holder's mailbox extension |
| language | Language setting of user's account |
| country | Country setting for the account holder |