Overview
The Users and Services directory allows you to manage user data and assign or remove application services, such as MiCollab Audio, Web and Video Conferencing or NuPoint UM . The directory lists user names and office numbers for MiCollab users and shows the services that are assigned to each user. Above the directory list, the "Unassigned services" and "Total number of users" are displayed.
View Directory Entries
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Under Applications, click Users and Services.
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Click the User tab.
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Click Show all. Users are listed alphabetically by their last names. Services appears as column headings along the top of the directory.
| Field/Column | Description |
|---|---|
| Last Name |
Displays the name of the user. The name fields can be blank, but you must assign a Login ID. Duplicate names are allowed. Although the Last Name and First Name can be the same, the combination of "Last Name, First Name" and "Office Phone #1" must be unique. Click a user's last name to display the information for that user. |
| First Name | |
| Phone(s) | The user's extension number(s) on the communications platform. This field can be blank. |
 |
Indicates that a service (for example, Teleworker) that is hosted on the local node is assigned to the user. A blank cell indicates that the service is not assigned. The MiCollab Client service is available to all users. However, the service is not active unless it's assigned to one or more of the user's phones. |
 |
Identifies data elements that are being shared via Flow Though Provisioning. |
Note: To display e-mail addresses, perform a search on an e-mail address.
Note: If AWV and NP-UM ports are listed in the MiCollab USP directory, do not delete them from USP. They should not be assigned any services.
Locate an Existing User in the Directory
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In the Search field, enter one of the following for the user:
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First Name
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Last Name, or
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Phone extension number
Note: Entering a partial name or number broadens your search and typically returns more results. -
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In the View field, set the number of results that you want to display per page.
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Click Search.
Directory Tasks
From the Users directory, you can perform the following tasks:
About Unassigned Services
Unassigned services or mailboxes are services that have been registered with an application but have not yet been assigned to a user. Click the View link to display a list of available services (for example, unassigned mailboxes). See Managing Unassigned Services for more information.