Importing User Data from MiVoice Business Platforms

If you are installing a new MiCollab system into an existing site consisting of one or more MiVoice Business platforms, you can use the MiCollab Client Integration wizard to update the MiCollab database with the user and phone data from the MiVoice Business.

Note: After you run the wizard and synchronize the data, your MiCollab system will be running in MiCollab Client Integrated mode.
Note: The MiCollab Client Integration Wizard is not supported for MiVoice Office 250 or Axxess platforms.

The following procedure updates the MiCollab database with the user and phone data from the existing MiVoice Business.

  1. In the MiCollab server manager, click MiCollab Client Server, click Enterprise and configure an Enterprise with the following information:

    • Enterprise ID

    • Description

    • Enterprise Domain

    • Default Account Settings

  2. Leave the rest of the fields at the default settings.

  3. Click PBX Node and add the site MiVoice Business s. At the minimum, enter the following:

    • Description: MiVoice Business System Name

    • IP Address/hostname: MiVoice Business IP Address

    • Registration Code: Registration code that is programmed on the MiVoice Business

    • Username: MiVoice Business administrator username

    • Password: MiVoice Business administrator password

  4. Run the MiCollab Client Integration Wizard:

    • In the Server Manager menu, under Configuration, click MiCollab Client Wizard.

    • Follow the instructions provided in the wizard.

    • Ensure that you perform a MiCollab Client PBX Sync.

The wizard updates the Network Element page with the MiCollab Client PBX Nodes (MiVoice Business) and populates the USP directory with the user and phone data from the MiVoice Business PBX nodes.