NuPoint Voice Configuration

This topic summarizes the steps necessary to configure the messaging functions of NP Receptionist:

Procedure	Reference
Schedule company greetings. Use the Day/Night Menu to: Designate the start of the work day Designate the end of the work day Designate the weekend	Schedule Company Greetings
Establish a dialing plan. If no star prefix is desired, use the Dialing Plan Menu. If a star prefix is desired, use the Star Prefix Dplan Menu to: Specify the trigger digit if Dial-by-Name is desired OR Specify the signal digit if off-system messaging is desired	Configure a Dialing Plan
If required, enable Call Placement	Enable Call Placement
If required, configure for transfer to a system attendant.	Transfer to a System Attendant
Define an administrator mailbox if you require: Master distribution lists Company greetings and alternate greeting Phone administration	Define an Admin Mailbox
Define an attendant mailbox if you require: Collecting or preventing unaddressed messages Message of the day Site tutorial	Define an Attendant Mailbox
If required, prevent unaddressed messages	Prevent Unaddressed Messages
If required, enable multiple messages for outside callers.	Enable Multiple Messages for Outside Callers
Set a default language for prompts, if other than English.	Language Prompts
If required, enable Dial-by-Name: Code the dialing plan with an A in the digit position that triggers a prompt about spelling the name. Set the Dial-by-Name parameters. Include feature bit 92 (user will be in Dial-by-Name database) in the FCOS assigned to mailboxes.	Enable the Dial-by-Name Function
Configure the mailbox passcode parameters.	Configure Mailbox Passcode Parameters by Line Group
Verify that the configuration is correct.	Verify Configuration Parameters
If you chose the inactive configuration at the beginning of this procedure, activate the inactive configuration to make the parameter settings take effect.	Activate the Inactive Configuration