Current Application Behavior
The following table summarizes the behavior of the Mitel Assistant application in some typical scenarios.
| Behavior | Description |
|---|---|
Configuring MiCollab PC client in Telephony-only mode |
When Mitel Assistant is used together with MiCollab, Mitel recommends configuring MiCollab PC client in Telephony-only mode. |
|
CloudLink-to-Teams Presence will happen only in one way |
A combined presence state will be displayed only in MS Teams and Mitel Assistant. A presence change in MS Teams/Mitel Assistant will not be displayed in Mitel One or MiCollab. |
| Unable to authenticate and log in to Mitel Assistant |
When you are unable to authenticate and log in to Mitel Assistant, click the Pop out app |
icon and then enter the credentials when prompted. ↑