Overview of Remote Server installation

To install a Remote Server, you

Provision a Remote Server at a site and ensure any applicable media servers are configured.
For more information on configuring media servers, see "Adding media servers".
Install the Remote Server software.
See "Installing the Remote Server software".
Configure IVR Routing on the Remote Server, if desired.
See "Configuring IVR Routing on Remote servers".
Verify data is streaming from the Remote Server to the Enterprise Server.
See "Verifying that ACD and SMDR data is streaming".