Configuring recording options

You can configure the recording options for authorized users phoning in to the system.
  1. Select the Record activity and click Properties.
  2. To remove a date and time stamp from the wave file name, deselect the Append Date Time Stamp check box.
  3. After Output Name, type a name for the wave file being recorded.
    Note:

    The output name must be a valid file name but may contain variables enclosed between double angle brackets. For example: <<ANI>>. The text between the angle brackets will be replaced with the value of the variable currently executing in the workflow.

  4. After Recording Timeout (sec), type the number of seconds an authorized caller has to record a message.
    Note:

    This figure determines the amount of time before the Timeout branch is followed.

  5. After Termination Digit, from the drop-down list, select a number that an authorized caller enters to end the recording.
  6. Click Save.