Configuring location settings

Location tab settings configure the media server’s location, country code, local dialing digits, and outbound dialing prefixes for the contact center. The Country setting is also used to determine the default ringtone for a SIP media server. Default ringtones exist for the following countries and locations:

• Belgium
• Canada
• Chile
• China
• Cyprus
• Denmark
• Egypt
• France
• Germany
• Hong Kong
• Italy
• India
• Japan
• Netherlands
• Norway
• Pakistan
• Poland
• Romania
• Serbia
• Saudi Arabia
• Spain
• Switzerland
• Turkey
• United Kingdom
• USA

To configure location settings for a media server

1. Click YourSite > Media servers.
2. Select a SIP media server and click the Location tab.
3. After Country, click the Browse button and select the country where the media server is located.
4. Click OK.
5. After Area, click the Browse button and select the appropriate area code for the media server's location.
6. Click OK.
7. After Minimum digits to dial locally, specify the minimum number of digits required for a local external call.
   Note:

   Digits less than the minimum are treated as internal calls.

8. After Maximum digits to dial locally, specify the maximum number of digits required for a local external call.
   Note:

   Digits exceeding the maximum are treated as long distance external calls.

9. After Outbound dialing prefix, specify the number dialed to access an outside line.
10. Configure the data summary options.

    See Configuring data summary options".