Offering chat via a basic hyperlink

In this method, a link is offered to the default CCMWa/chat on the Enterprise Server. Contacts clicking the link open the chat request page. With this method, you link to the default reverse proxied chat application on CCMWa.

Note:

If a subdomain is being used to access chat, such as chat.example.com, consult the following Mitel Knowledge Base article: https://mitel.custhelp.com/app/answers/answer_view/a_id/1013097/loc/en_US.

The following HTML is an example of offering chat to a specific queue via a basic hyperlink in a page in your own website.

<!DOCTYPE html>

<html xmlns="http://www.w3.org/1999/xhtml">

<head>

<title>Basic Chat</title>

</head>

<body>

<a href="http://localhost:8082/ccmwa/en-CA/chat/26F1A5C3-DD2C-45FF-BE75-2BC7B85012D0">chat now</a>

</body>

</html>