Deleting a multimedia queue

Emails and transcripts from a deleted queue will still be visible in Ignite, but will not have a queue associated to them. Emails and transcripts will not be associated to a new queue that matches the configuration of the deleted queue.

To delete a queue
  1. Click Multimedia > Queues.
  2. Select a queue and click Delete.
  3. Click OK.
Parent topic: Adding multimedia queues