You can adjust the way you view Contact Center Client features on your desktop.
To adjust the view
- Click View in the Contact Center Client ribbon.
The View options ribbon opens.
See the following figure.
Figure 1. View options ribbon
- To change the way monitors display inside Contact Center Client, select from the options in the Window Docking column.
- To adjust the position of the Contact Center Client window on your desktop, select from the options in the Screen Docking column.
- If you want Contact Center Client to always display on top of other applications on your desktop, click Always on top.
- Enable the Status Bar if you want the status bar to be visible at the bottom of the Contact Center Client window.
See the following figure.
Figure 2. Status bar
- To open Voice, Email, Chat, or SMS legends, select from the options in the Legends column.