Offering chat through your corporate website

A contact center can offer chat through a number of means on their corporate website. Some suggested methods for offering chat include:

Offering chat via a basic hyperlink
See "Offering chat via a basic hyperlink".
Offering chat via a containing page
See "Offering chat in a containing page in your own site".
Offering chat via a pop-up window
See "Offering chat in a pop-up window".

Multimedia Contact Center includes sample files demonstrating these suggested methods. Samples can be found in <drive>:\Program Files (x86)\Mitel\MiContact Center\Support\BasicSamples.