Modifying default business hour schedules

Administrators can modify the default 24/7 and default Monday to Friday 9:00 AM to 5:00 PM business hour schedule to suit their business’ needs.

To modify a default business hours schedule
  1. Click YourSite > Schedules and select a default schedule.
  2. Type a new Name for the schedule. For example, 'Monday to Friday 8:00 AM to 6:00 PM'.
  3. To apply a Schedule exclusion list, click the Browse button, select an exclusion list and click OK.
    Note:

    To create a schedule exclusion list, or to edit an existing schedule exclusion list, see "Managing schedule exclusion lists".

  4. Specify the business day Start time and End time for each day of the week.
  5. Select the Disable for day check box for each day the business is closed.
  6. Click Save.
Parent topic: Configuring business hour schedules