MiCollab Basic and Ignite integration (WEB)

There are some features described in this chapter that do not apply for customers running the MiCollab Basic application. Refer to the following list of exceptions:

Agents must use their deskphone for hot desking and cannot hot desk log in from MiCollab Client.
  • Instant messaging is not supported.
  • Extended ACD presence is not supported.
Parent topic: MiCollab and Ignite Integration (WEB)
↑