Configuring the Enterprise Server settings

To configure the Enterprise Server settings
  1. Click YourSite > Enterprise.
  2. In the Enterprise tab, type the Name of the Enterprise.
  3. Verify the IP address/DNS name of the Enterprise Server. If the IP address is incorrect, after IP address/DNS name, type the IP address of the Enterprise Server.
    Note:

    If you want to change the Enterprise IP address, use the Contact Center Client Update Server IP Wizard. See "Updating server IP addresses".

  4. After Real-time port, type the real-time port number.

    The default real-time port is 5024.

    The real-time port is used to communicate real-time events.

  5. After Auditor port, type the Auditor port number.

    The default Auditor port is 5025.

    The Auditor port is used to run Auditor events.

  6. If you want to be notified when your warranty is about to expire, select the Display warranty warning and expiration message check box.
  7. If you do not want client applications to be automatically updated, clear the Auto update client applications check box.

    By default, client applications are updated automatically.

  8. After MiTAI proxy server port, type the MiTAI proxy server port number.

    The default MiTAI proxy server port is 5026.

  9. If you want Lifecycle reports, select the Enable LifeCycle reports check box.
  10. If you use Secure Socket Layer, select the This server uses Secure Socket Layer (SSL) check box.
  11. Click Save.
Parent topic: Configuring enterprise settings
↑