Hosting Contact Us files on your corporate web server

By default, Contact Us uses files hosted on the Enterprise Server. If you are using multiple contactus.config.js files for different business lines, you will need to host them externally on your corporate web server.

You can store Contact Us JavaScript and CSS files on your corporate web server within the corporate website’s directory. Files stored within your website’s directory on your corporate web server can be located anywhere within the directory at your discretion. If you store Contact Us files on your corporate web server, you must manually update your files with any new fields and settings after every upgrade.

To enabled externally hosted Contact Us files
  1. Navigate to <drive>:\Program Files (x86)\Mitel\MiContact Center\WebSites\CCMWa.
  2. Open Web.config in an editor.
  3. Locate UseCcmwaHostedContactUsClientConfig and set it to false.
  4. Save and close the editor.
Parent topic: Implementing Contact Us
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