Hiding monitor control

Interactive Contact Center enables you to manage the presence of all devices in a monitor using Monitor Device Control. If you do not want to use monitor control, you can hide this option so it is not accessible.

To hide the Monitor control option
  1. In Contact Center Client, click the Contact Center Client button > Options.
  2. Under Device control, clear the Display monitor device control option check box.
  3. Click OK.
Parent topic: Starting Contact Center Client
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