Creating a SIP Trunk Group

Telephony service > Network and links > Network >Trunk groups > Characteristics (4.2.1.2)

Select a SIP trunk group and set the following fields with the following values:

Physical type VOICE IP
Nature BOTHWAY
Signalling type SIP
Subtype STANDARD

Click Characteristics and set the following values in the following characteristics fields:

Protocol UDP
Proxy n°1 Enter the MiContact Center Enterprise Server IP address
- port 5060
Name management Checked
Local generation of tones Unchecked
On hold management SEND ONLY
Re-invite without allowed SDP Unchecked
Calls from MICC
Transfer to Disabled

Figure 1.
Note:

Ensure to check the Update option while configuring SIP Trunk to MiCC.