Creating a SIP Trunk Group
Telephony service > Network and links > Network >Trunk groups > Characteristics (4.2.1.2)
Select a SIP trunk group and set the following fields with the following values:
Physical type | VOICE IP |
Nature | BOTHWAY |
Signalling type | SIP |
Subtype | STANDARD |

Click Characteristics and set the following values in the following characteristics fields:
Protocol | UDP |
Proxy n°1 | Enter the MiContact Center Enterprise Server IP address |
- port | 5060 |
Name management | Checked |
Local generation of tones | Unchecked |
On hold management | SEND ONLY |
Re-invite without allowed SDP | Unchecked |
Calls from | MICC |
Transfer to | Disabled |

Figure 1.
Note:
Ensure to check the Update option while configuring SIP Trunk to MiCC.
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