Configuring marquee text and variables

To configure text and variables for the marquee
  1. Right-click the marquee and click Configure marquee.

    The Configure marquee window displays.

  2. In the Message editor text box, type a message to display on the marquee (for example, type Calls Wtg =).
  3. Under Message editor, click the Add variable button.

    The Add/Edit variable window displays.

  4. Click Add.

    The Configure variable window displays.

  5. Under Variable types, click the monitor type to which the variable applies.
  6. Under Variables, click a variable.
    Note:

    The following queue variables will not supply information for Ring Groups:

    • % Handled by 1, 2, 3, 4
    • Dial Out of queue
    • Requeued
    Note:

    The Extension variable is available in the list, when you add this variable, this will be displayed blank in the marquee as extensions are not reported on a SIP platform.

  7. Under Devices, select the check box of a device.
  8. Under Thresholds, click Add threshold and specify a value for the upper boundary of the first threshold.
  9. Click OK.
  10. For the threshold, under Variable, select a color to be displayed in the marquee message string.
  11. For the threshold, under Message, select a color for the text that will precede the variable in the marquee text string.
  12. After Type a name for the variable, type a name.
  13. Click OK.
  14. On the Configure marquee window, in the Message editor text box, position your pointer where you want to add the variable.
  15. You can add variables at the beginning, middle, or end of message strings.
  16. On the Add/Edit variable window, double-click the variable to add it to the message string.

    Click the Add variable button.

    The Add/Edit variable window displays.

  17. Click the Configure transition effects button and select the check boxes for the transition effects to be included.
  18. Click OK.

    The marquee displays, showing the text you typed and a real-time value for the performance variable. You can define additional thresholds for the performance variable, and add additional variables to the marquee.

Parent topic: Building marquee monitors
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