Selecting audio devices

To select audio devices
  1. Click Configure next to the phone icon in the Soft Phone ribbon.
  2. After Input audio device, select an audio device for your microphone.
  3. After Output audio device, select an audio device for your speakers or headset.
    Note:

    You can configure the soft phone to use the “Default Communication Device” by selecting the option. When idle or during a call or while on hold, you can switch the audio device and the configured “Default Communication Device” temporarily changes to an available device, which is usually the “Default Audio Device”. After you switch back to your audio device, it switches the “Default Communication Device” back to the configured device.

  4. Click OK.
Parent topic: Customizing the soft phone
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