Call recording

offers 24/7 call recording by integrating with Mitel Interaction Recording call recording software. For enhanced call security, also integrates with the Mitel Secure Recording Connector service to facilitate the recording of Mitel encrypted voice streams by third party software. Mitel Interaction Recording can optionally be used in conjunction with the Mitel Secure Recording Connector service. For information, see "Configuring the Mitel Secure Recording Connector service".

For specific information regarding supported third-party versions, see the relevant support statements in the and System Engineering Guide.