Capture Logs

You can specify the interval and location of the logs captured, as well as the type of logs to filter using the Problem Reporting window.

To specify the interval and location of logs

1. Choose Problem Reporting from the Help menu.

2. Click the Log Capture tab.

3. Deselect Log Capture Enabled to specify your parameters.

4. In the Interval list, click the duration (minutes, hours) to capture logs.

5. Click Directory Location or FTP site, depending on where the logs are to be sent.

6. Follow the tooltips to enter any necessary data for Directory Location or the FTP site.

7. Select the Log Capture Enabled check box to begin capturing logs.

After the specified interval, a ZIP file is created in the specified directory location or FTP site.

See Filter Logs for information on selecting the logs for problem resolution.