Serial Call

If a caller wants to talk to several people in a row, use the Serial Call feature. When the first call ends, the caller returns to the console instead of being disconnected. You can then dial the next call. The serial call keeps returning to the console until all the intended calls have been made.

To set up a serial call for a caller in the Source area

1. Tell the caller to remain on the line after completing each call.

2. Press [Set Serial Call].

3. Dial an extension number.

4. Press the Release(+ key) or or press the Answer/Release button on your headset.

   The console is released from the call. When the extension you dialed hangs up, the Serial Call returns to the console as a recall. For information on handling recalls, see Answer Recalls.

To cancel a Serial Call

• When the caller has finished the series of calls, press [Cancel Serial].