Set and Clear Wake-up Calls

Both you and the guest can set, change, and cancel wake-up calls for a guest room. The system does not distinguish whether a wake-up call is set, changed, or cancelled from the console or guest room telephone. So, for example, a guest can cancel a wake-up call that you set and vice-versa.

Wake-up calls can be set to occur up to three times a day with or without daily repetition. For each wake-up, you can specify whether the call is made by the system (an Automatic wake-up) or the operator or other hotel employee (a Personal wake-up).

To set, change, or cancel a wake-up time

1. Display the room.

2. For each wake-up call that you want to set up, specify the frequency (once or daily) and method (automatically by the system or personally by a hotel employee) of delivery.

3. Click in the Wake-up box, and then type the hour and minutes in 24-hour format. You must enter four digits-for example 0630 for 6:30 AM (or 1830 for 6:30 PM).

4. To cancel a wake-up call, delete the time from the Wake-up box.

5. Press the Save softkey to save the changes.

   Note: If the guest fails to answer the wake-up call, the system will ring the room a maximum of four more times at intervals of two to seven minutes. If the guest still does not answer, the wake-up call could be routed to the console.