Softkey area
The buttons at the bottom of the main console screen and in the Directories area display Softkey commands. These commands correspond to the F1 to F12 keys on your computer keyboard.
You use them to perform a variety of call handling functions. Softkeys are not fixed to a function; instead, they change depending on the state of the call you are handling or the feature you are using.
For example, when you not in a call, you can use a softkey to answer an incoming call, but when you are in a call, the same softkey might be used to mute the conversation.
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