Managing Calls in the Directories Area

You can handle calls in the Directories area using the available softkeys or the right-click menu.

The call handling tasks are listed below with the different methods to complete the task. Each bullet represents an option you can use.

Call

• Select the entry's number field and click [Call].

• Select the entry's number field and press the ENTER key on the keyboard.

• Double-click any entry's number field.

• Right click an entry, and then select Call from the pop-up menu.

OR

In the Phone Book and Busy Lamp Field areas, do the following:

• Select the entry using the arrow keys on the keyboard or click on other fields (except number fields, email, presence and comments fields)

• Click [Call] or press ENTER.

  OR

• Double-click other fields (except number fields, email, presence and comments fields) for the entry.

  Note: In the Call History area, if there are multiple call options available, a pop-up dialog is displayed when you double-click the entry fields.

Hold For

• Select the entry and click [Hold For].

• Right click an entry and select Hold For from the pop-up menu.

• Select [Caller Name], [Caller Number] as displayed in the Call History search records. For example, Smith, John5432. Click Hold For.

Park At

• Select the entry and click [Park At].

• Right click an entry and select Park At from the pop-up menu.

• Select [Caller Name], [Caller Number] as displayed in the Call History search records. For example, Smith, John5432. Click Park At.

Pick Up

• Select the entry and click [Pick Up].

• Right click an entry and select Pick Up from the pop-up menu.

Voice Mail

• Press , or the Voice Mail keyboard key, and then call the destination using one of these methods:

  • Select the entry and click [Call].
  • Select the entry and press the ENTER key on the keyboard.
  • Double-click any entry.
  • Double-click a specific dialable number field within the entry to dial that number.

• Right click an entry and select Voice Mail from the pop-up menu.

• Select [Caller Name], [Caller Number] as displayed in the Call History search records. For example, Smith, John 5432. Click Voice Mail.

Email

• Right click an entry and select Email from the pop-up menu.

• Choose a predefined message.

OR

• Double-click an entry's email address field.

Instant Message (IM)

• Right click an entry and select IM from the pop-up menu.

• Select Send Instant Message and choose a predefined message.

  OR

• Double-click an entry's presence field.

Presence

• Right click the presence field. A chat session is started.

Check Calendar

• Right click an entry and select Check Calendar from the pop-up menu.

  Note: The Check Calendar option is only available for e-mail addresses that have the same domain name as your email address (such asyourcompany.comin[email protected]).

Dynamic Status

• Right click an entry and select IM from the pop-up menu; then click Set Dynamic Status from the pop-up menu.

Edit Comments

• Double-click the entry's Comments field.

• Right click an entry and select Edit Comments from the pop-up menu.

  Note: The availability of the options, Hold For, Park At and Voice Mail depends on the call state.