Phone Book Search All

You can use the Phone Book Search All feature to simplify your Phone Book searches by entering all your search criteria into the Name field. This eliminates the need to enter information in separate fields. The entered criteria is searched for in all database columns.

These entries are displayed at the top of the list. The Additional Database Fields (ADF) feature must be enabled.

To turn on or turn off Phone Book Search All

To perform a Phone Book Search All

You can access the Phone Book while connected to a caller.

  1. Display the Phone Book.

  2. Click [New Search] to clear any previous search values.

  3. Type a search value in First Name or Full Name text box.

    The Phone Book tab icon shows the progress of the search. See Phone Book Search in Progress Indicators.

  4. Entries that match what you typed appear in the Phone Book area.

  5. When you see the results, you can place your mouse over the name to see more information. This tooltip provides all the information available in the other displayed columns, so you don't need to scroll across the screen.
    Note: As a part of UI/UX improvements for version 10.0 and above, tooltips appear over names only when the Ctrl key is pressed.
  6. Call an Entry.

    Field names in the column headers appear in blue. The Right Click manager highlights the fields in blue that can be called from the Phone Book Search All.