Suite Services provides optional Shared Telephone Service (STS) to all phones in interconnected hotel/motel rooms or suites. When STS is operating for a particular suite, calls to the suite ring all phones. Wake-up calls, Message Waiting, Do Not Disturb, and Call Blocking also apply the same to all phones. When operating without STS, each phone acts independently allowing, for example, guests in a two-bedroom suite to set separate wake-up calls.
When connected to a suite with STS operating, the Telephone section of the Guest Services screen will show the number and name of the calling or answering extension as follows:
The upper part of the Guest Services screen will show the primary suite number—that is, the number used to call the suite and for check-in and check-out.
If STS is not operating, the Number box in the Telephone section is activated, allowing you to select a phone and set up a wake-up call for it.