# Copying Users and Services

## Overview

In the User and Services Configuration form, you can copy most of the details from an existing phone service record to create a new user and/or phone service with a similar profile. The Copy functionality copies data from the selected record, except for the following fields, which are cleared:

- First Name

- Las Name

- Number

- Directory Name

NOTES

- If the copied phone had an embedded Voicemail, then the new phone service will also have it, but the Voicemail fields will not be copied; instead, they will be filled with the default values. Also, the Keys will not be copied - the new service will have the default key values.

- If the copied phone had any associated MiCollab service, the new phone will not have them -- only the user's and phone's data is copied.

## Programming

To create a copy of an existing user's configuration data

1. Access the User and Services Configuration form.

2. In the Search Results tree, right-click on the phone service that you want to copy or click the down arrow beside it.

3. From the drop-down list, select Copy Phone.

4. A new item, labeled "Copy of <label of the copied phone service>" appears at the top of the Search Results tree. The item is auto-selected, while all the other items are disabled. Detail forms are displayed in the right panel with the following fields cleared:

5. Last Name

6. First Name

7. Number

8. Directory Name

4. Enter the new user's and/or service's information.

NOTE: If the First Name and Last Name fields are left blank and the Number field is configured, a new phone service will be created without a user. Similarly, if those two fields are configured, but the Number is left blank, then a new user will be created without a service. If all these fields are configured, then a new user and a new phone service is created and associated with each other.

4. Click Save Changes. Click Cancel at any time before saving to abort the operation.