# Hot Desking - Mobility Logs

Mobility logs are generated when a hot desk user

- Logs in to a device

- Logs out of a device

- Logs another user out of a device during login (See Note 2)

- Is remotely logged out of a device

- Enters an invalid PIN

- Modifies their external number (applies to External Hot Desk Users only)

NOTES

1. Logging in when another user is already logged in to the same MiNET
   Mitel's proprietary signaling protocol used to control Mitel IP and TDM telephones. device generates a Logover Mobility logs.

2. When an External Hot Desk User (EHDU) is logged in or out, two mobility logs are generated: the first when the login/logout is initiated by successful entry of the EHDU DN and PIN and the second when the EHDU has actually been logged in or out.

A log is also generated if a login attempt fails for the following reasons:

- The hot desk user is improperly configured. For example, the user's COS has Suite Services or Hotel Extension enabled.

- A hot desk device is not supported on a remote cluster element. For example, the phone's host ICP only supports nodal Hot Desking.

- The hot desk user's host ICP cannot be reached.

- The device does not support hot desking.

These logs are included in the INFO maintenance logs. For more information, refer to Viewing Logs.

Related Topics

- Hot Desking Description

- Hot Desking Conditions

- Hot Desking Programming

- Program Nodal Hot Desking

- Program Clustered Hot Desking

- Hot Desking Login

- Hot Desking Logout

- Hot Desking PIN Change