# RTS

## Qualifiers:

<RTS> <CABINET> <SHELF> <SLOT>

<RTS> <CABINET> <SHELF> <SLOT> <CIRCUIT>

<RTS> <CABINET> <SHELF> <SLOT> <CIRCUIT> <HYBRID>

RTS EXTENSION <NUMBER>

RTS MATE

RTS TRUNK GROUP <NUMBER>

RTS XNET ALL

RTS XNET ALL IP

RTS XNET ALL ISDN

RTS XNET ICP <NUM>

RTS XNET ICP <NUM> IP

RTS XNET ICP <NUM> ISDN

## Purpose:

Returns a busied card, circuit, or channel to service.

## Details:

The command does not apply to IP Console applications(MiVoice Business Console).

The <channel> qualifier allows a specific channel on a Dual T1 Card to be returned to service.

The TRAFFIC qualifier specifies traffic circuits; the ALL qualifier specifies traffic circuits and virtual circuits.

The <hybrid> qualifier is used to specify hybrid 1 or 2 on a Dual T1 Card. If the hybrid qualifier is omitted, both will be returned to service.

The VIRTUAL qualifier is used to specify MSDN/DPNSS virtual channels.

The EXTENSION qualifier permits sets to be returned to service using the extension number instead of a location ID. The system response is the same whether an extension or location ID is used.

If the extension is a Hot Desk user's DN, the command will result in one of the following messages: "Hot Desk: <user's DN> Currently Not Logged in" or "Hot Desk: Login active at <registration DN>". If the Hot Desk user is logged in, the command cannot be issued using the registration DN. This command has no effect when it is applied to a <unit> <shelf> <slot> <circuit> <channel> associated with a Hot Desk user's DN.

If the extension is the prime member of a Multi-device User Group or PRG, the system response will include the following message: "This number refers to a <Multi-device User Group | Personal Ring Group>."

The TRUNK GROUP qualifier permits trunk circuits in a specified trunk group to be returned to service.

The XNET qualifier is used to request the status of XNET trunks. You should issue the RTS XNET command from both sides of the XNET connection.

You should issue the RTS XNET command from both sides of the XNET connection.

Congestion at the Central Office may cause LS/GS trunks to take up to 12 minutes to be returned to service. The diagnostic system times out after approximately 1 minute.

If you are timed out, wait 5 to 10 minutes (or the set timeout period described above) then check the STATE of the relevant circuit. If the circuit is now in service, the problem was due to congestion. If the circuit is still out of service, verify that the peripheral subsystems are functioning and that the trunk is properly connected, then try the RTS command again.

Maintenance Messages provide details of the "Returned to Service" error messages, (including an explanation for each message).

## Examples:

### Entry: RTS 1 3 1 1 1

System Response:

IP Device 1 ( Extn: 4000) at location 1 3 1 1 1 is Returned to Service

### Entry: RTS EX 4000

System Response:

Traffic Circuits
IP Device 1 (Extn: 4000) at location 1 3 1 1 1 is Returned to Service
IP Device 1 (Extn:) at location 1 3 1 1 2 is Returned to Service

### Entry: RTS EX 26004

System Response:

The number refers to a Multi-device User Group.
Pilot Number: 26004
Members: 26004,26002,1020
Traffic Circuits
IP Device 14 (Ext:26004) at location 1 3 1 14 1 is Returned To Service