# About Importing User and Services Data

## Overview

If you have a large number of new user profiles to add, you can import the new user and device data by using the Import functionality in the User and Services Configuration form.

You can program a large number of users easily and quickly by collecting a large amount of data in a spreadsheet file, and then importing it directly into the MiVoice Business system database. You can import new user data during the initial configuration of a new system (that is, when you are setting up a new system), or any time that you have a large number of users or devices to add to your system.

The import functionality allows you to add new configuration data to your system database for IP and analog devices.

The import process consists of two main steps:

- Collect new user and device data and record it in the Import Spreadsheet form.

- Import the data from the Import Spreadsheet form using the User and Services Configuration form.

NOTES

- If the user and device data that you wish to import is already saved in a Microsoft Excel spreadsheet, and you prefer to save the existing spreadsheet for import rather than re-enter the data in the Import Spreadsheet form, you can save the existing spreadsheet in the proper .csv format. See Creating an Import File for more information.

- For MiVoice Business Release 7.0, the import operation does not support multiple services per user. The import file will contain users with a single phone service. Each phone will have a unique user record. If you want to have users with multiple phone services, you can disassociate phone services from users and then associate them with the appropriate users.

- If the spreadsheet file contains data for unsupported devices in the MiVoice Business Release 9.0, then the system displays an error the value is invalid for the Device type field for the unsupported device.

To begin importing user and device data:

- See About the Import Spreadsheet for the requirements.

- Proceed to Overview.

Related Topics

- About the Import Spreadsheet

- Obtaining the Import Spreadsheet

- Creating an Import File for New Users and Devices

- Previewing and Importing the Spreadsheet

- Troubleshooting Import Issues

- Create Profiles with the User and Services Configuration Form