# Programming External SMDR

### Select the External SMDR Options

In the SMDR Options form ( ), enter "Yes" in the Value field beside the desired options. The only exceptions are the System Identification and Report Internal Calls fields. The System Identification field accepts alphanumeric digits only (000 to 999). The Report Internal Calls field applies only to internal SMDR.

The following programming conditions affect the way external calls get logged in the SMDR record:

- If Report Outgoing Calls is enabled and Report Incoming Calls is disabled in the SMDR Options form, then only outgoing calls are recorded.

- If Report Outgoing Calls is disabled and Report Incoming Calls is enabled in the SMDR Options form, then only incoming calls are recorded.

- Trunks with the Public Trunk COS option enabled in the Class of Service Options form ( ) are reported as CO trunks.

However, if external call forwarding is programmed at a station, under either of these conditions, the SMDR record resulting from an externally forwarded call will indicate:

- the number of the incoming trunk or internal station that originated the call

- the number being called via the incoming trunk

- the number of the outgoing trunk used to forward a call

- the number of the internal station that enabled the call forward feature in the third party field of the SMDR record.

NOTE: The DASS II - Call Charge Information Provided SMDR option is not available in North America.

### Program External SMDR for the Trunks and Stations

In the Class of Service Options form ( ) for each group of trunks or stations that you want to record external SMDR data from, enable SMDR-External.