# SDS Distribution Errors (All, User, and System)

## Purpose

The SDS Distribution Errors form allows you to view and manage all pending (in-progress) SDS distribution updates and update errors. Using this form, you can retry erroneous updates, or remove them and fix data discrepancies manually.

User data updates are generated when SDS shares the data of resilient users and devices between primary and secondary controllers.

System data updates are generated when SDS shares system form data between the controllers in a cluster.

Use this form when performing the following tasks:

- Viewing Data Distribution Updates

- Resolving Pending Updates or Errors

- Troubleshooting Sharing Operations

- Troubleshooting Sync Operations

For more information:

- About System Data Synchronization

## Conditions

- The number of SDS distribution updates cannot exceed 60,000. Any change that creates more that 60,000 updates, fails instantly (that is, the change is not performed at all) and an error dialog is displayed to indicate that a "clean up" is required.

- Resiliency of unsupported devices in MiVoice Business Release 9.0 or later results in SDS distribution errors.

## Field Descriptions

Parameter | Description
SDS Distribution Errors
Display ... Records | Defines the selection of records to view. Select from the drop down list to retrieve all records, or a specified number of records from the beginning or end of the log.
Action ID | A unique number sequence that identifies the transaction of a specific shared form distribution attempt.
Date/Time | Displays the date and time that a distribution transaction was attempted.
To | Indicates the destination network element for the membership data. Click the Login button to start an System Administration Tool session on the indicated element. NOTE: To log in from a Firefox browser, the remote element must be running MCD 6.0 SP1 or later software.
Action | Specifies the configuration action type (e.g. add, modify, or delete).
Form Name | Identifies the name of the form being distributed. NOTE: Not all forms displayed are available in the System Administration Tool. These "hidden" forms typically contain subsets of data that SDS collects from other "visible" forms. The SX2K Hot Desk PIN form is an example of a hidden form; the Capability Detail form is another. Because they're hidden, you cannot modify these forms, except indirectly through the visible form.
Reason | Displays a specific error message indicating what type of error has occurred. Distribution error messages can include: Transport errors - failures of data update event delivery Application errors - failures of data update transaction at destination Concurrent Change Rejected errors - conflicting data update information at the destination because a change was made to a record but the original record on the remote system(s) was not in sync with the original record on the local (master) system, or a change was made at the same time by two or more administrators on the same record.
Data Type | Indicates whether the data is system or user type data.
Detail
Last Retried | Displays the date and time of the most recent failed update retry.
Detail | Displays the first three fields of the update record. If the update action is "Modify", the update detail field displays the key fields of the old record, as well as the first three fields of the new record.