# Call Forward - Follow Me - Reroute when Busy

## Description

Call Forward Follow Me Reroute when Busy redirects incoming calls to the originating telephone's First Alternative Rerouting if the call forward destination is busy.

## Conditions and Feature Interactions

- See Call Forward.

- See Call Rerouting.

- Call Forward - Follow Me - End Chaining and Call Forward - Follow Me - Reroute when Busy are the only types of call forwarding that you program on a set's non-prime lines (phantom lines). Other types of call forwarding are not supported on phantom lines.

## Programming

1. Complete programming in Call Forward.

2. Class of Service Options form

- Enable Call Reroute after Call Forwarding - Follow Me

- To enable Call Forward Follow Me - End Chaining on a set's non-prime line (phantom line), enable the following options in the class of service (COS) for the set

- Set "Group Call Forward Follow Me - Accept" to "Yes" to activate and cancel call forwarding - follow me on a non-prime line from a prime line.

- Set "Group Call Forward Follow Me - Allow" to "Yes" to allow a non-prime line to invoke or cancel call forwarding - follow me.

## Device Support

Not applicable

## Operation

None

Related Topics

- Call Forward