# About the Administrator's Mailbox
(Embedded Voice Mail)

The Administrator's Mailbox allows you to perform voice mail programming from a telephone. Programming by phone cannot completely replace programming from the System Administration Tool; however, it is convenient for certain functions such as adding mailboxes and editing mailbox settings.

The passcode used to log into the Administrator's Mailbox determines which functions can be accessed:

- Manager Passcode: allows the user to perform all the system administration, mailbox management, and maintenance functions except adding mailboxes, changing the Administrator passcode or changing the passcode length.

- Administrator Passcode: allows the user to perform all the manager functions plus changing the Administrator passcode and passcode length.

- Technician's Passcode: allows the user to perform all the administrator functions plus adding mailboxes and changing the prompt languages.

NOTE: The three administrator mailbox passcodes are blank by default. All three must be entered in the VM Options form to allow access to the mailbox.

CAUTION: The Manager passcode should be given to the person who performs the day-to-day operations, such as editing mailboxes and changing greetings. The Manager passcode provides limited access to the database thereby reducing the likelihood of novice users causing serious disruptions to the system. (Note that users are still prompted to begin a new installation when they enter the Manager Passcode but get the response "Invalid Selection" when they attempt to do so.) To protect system security, change the passcodes at first login and keep them confidential.

Related Topics

- About Voice Mail

- About Mailboxes

- Voice Mailbox Default Settings

- Administrator's Mailbox Options

- Accessing the Administrator's Mailbox

- Changing the Administrator's Mailbox Passcodes

- Changing the Passcode Length

- Programming Mailboxes

- Programming Multi-level Auto Attendant

- Editing and Deleting Mailboxes