# Network ACD - SMDR Reports

Station message detail recording (SMDR) features provide additional details about call rerouting and call transfer when the Uniform Call Distribution (UCD) feature is enabled. It also provides further enhancements when the Networked ACD feature is enabled.

For Networked ACD, set the following Station Message Detail Recording options to "Yes":

- External SMDR

- Report Incoming Calls

- Extended Digit Length

- OLI Node ID Format for Incoming Trunk Calls

- Network Format

- Report Outgoing Calls.

In the COS for the trunk (SMDR Options form), set the following options to "Yes":

- Internal SMDR

- External SMDR.