# Voice Dial Softkey Support

## Description

Voice Dial softkeys provide quick and easy access to the Mitel Speech Server voice recognition system or the equivalent in MiCollab Nupoint UM, NuPoint Messenger IP Release 12 or later and in NuPoint Unified Messaging Release 3.0 and later. When this feature is enabled, a Voice Dial softkey becomes available on the set display. When the softkey is pressed, it automatically makes a call to the pre-programmed voice recognition system directory number. This feature is supported by all MiVoice IP Phones.

## Conditions and Feature Interactions

- Voice Dial softkeys are in English only for non-UTF 8 sets.

- Support is not provided for attendant consoles.

## Programming

To program a Voice Dial softkey:

1. Class of Service Options form

- Set the Voice Dial Preferred option to "Yes". The Phonebook softkey is replaced with the Voice Dial softkey (Phonebook becomes available through the SuperKey menu).

2. System Access Points form

- Type the directory number of the voice recognition system into the Voice Dial Access Number field. The digit string must translate into a valid hunt group, extension number, remote directory number, or speed dial to ARS.

## Device Support

All MiVoice IP Phones

## Operation

Depending on your set type and the setting of your Voice Dial Preferred COS option, press the Voice Dial softkey to automatically dial the voice recognition system.

The voice recognition system directory number can also be programmed as a personal speed call key (see Speed Call - Personal for programming information).