# Emergency Services - Local Notification Programming

NOTE: Ensure that Emergency Routes have been assigned in the ARS Routes form.

To provide an audible and visual alarm notification to Attendant Consoles:

- Class of Service Options form

- set the Emergency Call Notification - Audio COS option to Yes

- set the Emergency Call Notification - Visual COS option to Yes

To provide an audible and visual alarm notification to IP, Digital, and ONS CLASS display sets:

1. Hunt Groups form

- Set the Group Type to Emergency

- Enter the directory numbers of up to 32 display-equipped sets of which eight can be ONS CLASS only, SIP sets only, or a combination of both.

NOTE: If an ONS CLASS/CLIP set is designated to receive emergency call notification (i.e. appears in the emergency call hunt group) but does not have a Class of Service with the ONS CLASS/CLIP: Set setting enabled, it will not receive notification. See Hunt Groups for a list of phones that can be members of an Emergency Hunt Group.

2. Multiline Set Keys form

- To program Emergency Call Notification feature keys on display sets, set the Line Type to "emergency call". The Directory Number and Ring Type fields must be blank.

Emergency Call Notification feature keys can also be programmed by using the SuperKey. When this method is used, the appropriate values appear in the Line Type field.

3. CESID Assignment form

- In addition to the emergency caller's directory number and the date/time of the call, the devices designated to receive local notification can receive and display the CESID digits and the programmed comments from the CESID and CESID Comments fields respectively in the CESID Assignment form. The CESID Comments field is normally used to record location information about the emergency caller. In order to program data in the Comments field for an individual set, the set must have a CESID programmed against it. Individual sets may not have their own CESID numbers. If this is the case, it may be necessary to use the system default CESID in order to complete the comments field programming. This field is for internal use only and is not sent to the PSAP.

Related Topics

- Emergency Services - Local Notification Description

- Emergency Services - Local Notification Conditions

- Emergency Services - Local Notification Operation