# Attendant Console Firmkeys

## Description

Attendant Console Firmkeys are programmable keys on your console that provide access to system services and console features.

You can program one or more of the firmkeys on your console as one of the following feature keys:

Bulletin Board Call Park Retrieve Emergency Call Log Guest Service (Hotel/Motel) Help Macros Message Waiting Operator Mode | Pager Phonebook Scratch Pad Third Party App Tones Trunk Group Status Voice Mail blank (no application)

## Conditions and Feature Interactions

- When the SC1000 Attendant Basic Function Key is enabled in the Class of Service Options form, the Function Key is replaced by a toggle operator present/absent feature key. This key cannot be moved to another button position on the console.

- MiVoice Business Console supports customizable keyboard keys. For details, see the MiVoice Business Console Operator Help.

## Programming

None

## Device Support

5540 IP Console

## Operation

#### 5540 IP Console

To Program a firmkey:

1. Press Function.

2. Press Att Function.

3. Press Firmkeys.

4. Press a firmkey until the desired function appears.

5. Press Save.

6. Press Exit.

To use the Select Options key (when one or more firmkeys are required):

- Press Select Options.

- Press the desired softkey.