# Auto Attendant

Uniform Call Distribution (UCD) Automatic Attendant can be used to off-load calls from a busy attendant console, provide menu-driven direct-dial, and provide treeing.

Multi-level Auto Attendant is a component of the MiVoice Business embedded voice mail solution that provides two immediate benefits:

- The receptionist has more time for calls that require special assistance and other activities within your business.

- All telephone calls are answered automatically. Even when an employee is not available, callers can leave a message before hanging up.