# Speed Call - System

## Description

This feature allows users to speed dial telephone numbers that the administrator has programmed into the system. Users initiate a system speed call by dialing an abbreviated Speed Call Number. Only the administrator can store system speed calls, although all users can dial them.

## Conditions and Feature Interactions

- Speed Calls cannot override interconnect restrictions.

- The administrator can program telephone numbers of up to 26 digits in length for speed dialing

- The associated Speed Call Number, that the user dials to initiate the speed call, can be up to 7 digits in length.

- If the leading digits in the telephone number of the speed call conflict with the leading digits of another number, the system waits until the Conflict Timer expires before the speed call is dialed.

- You can insert a Trunk Flash into a speed call. See Flash - Trunk for more details.

## Programming

To program system speed call numbers

1. System Speed Calls form

- Enter the Actual Numbers to be dialed.

- Enter the Speed Call Numbers that the user dials to speed call the associated Actual Numbers.

- To allow all users to dial the System Speed Call (even if they would normally be restricted from doing so in the Class of Restriction), enable Overrides Toll Control.

2. Class of Service Options form

- If you want to change the Conflict Timer, modify the Dialing Conflict Timer field.

## Device Support

- Supported on all devices.

## Operation

#### Mitel and 2500 telephones; Symbol Wireless Phones

To dial a system speed call:

1. Lift the handset.

2. Dial the Speed Call Number.

#### OpenPhone 27

To use a system speed call:

1. Press .

2. Dial the Speed Call Number.

#### SpectraLink Wireless Telephones

To use a system speed call:

1. Press .

2. Dial the Speed Call Number.

#### Attendant Consoles

To use a system speed call:

- Dial the Speed Call Number.
  The stored telephone number is dialed automatically.

Related Topics

- Speed Call - Pause

- Speed Call - Personal

- Speed Call Keys