# Off-hook Voice Announce

## Description

Off-hook Voice Announce lets you receive a Direct Page during a handset or headset call.

If Off-hook Voice Announce is activated, during a page a short ring is heard at both the paging telephone and the paged telephone before the Off-hook Voice Announce is established. Then the Off-hook Voice Announce is heard through the speaker of the paged telephone without interrupting the handset/headset call.

You can program the system to automatically establish a handsfree call when the paged telephone receives an Off-hook Voice Announce from a telephone making a Direct Page. After enabling Handsfree Answerback, press the Microphone key on the paged telephone to turn the feature on. When the paged telephone receives an Off-hook Voice Announce, two calls will be supported: one on the handset/headset, the other handsfree.

## Conditions and Feature Interactions

- Off-hook Voice Announce is not available if a set belongs to a network zone configured for Mass Audio Notification.

- Off-hook Voice Announce is only available on some phones; see Feature Availability below for more information.

- Off-hook Voice Announce is not supported for OpenPhone handsets. Do not enable Off-Hook Voice Announce Allowed in the Class of Service of OpenPhones.

- If the set is off-hook but not in a call on the handset, the call will not complete. Busy tone is returned to the calling party.

- The second B channel of the paged telephone must be available. The second B channel is used by the SIM2. If the attached analog device is in use, Off-hook Voice Announce cannot be received by the host telephone; if Off-hook Voice Announce is in progress, attached analog devices are busy.

- Off-hook Voice Announce is not allowed if the AIM is set as a non-busy extension in the Analog Sets form.

- The 6905 and 6910 IP Phones do not support using the Mute key to toggle between the Off-hook Voice Announce call and the current active call.

- Off-hook Voice Announce is blocked on 6920 and 6930 IP Phones with an active headset call.

- See also Direct Page and Handsfree Answerback.

- Initiating or receiving a off-hook voice announce from/to a non-Prime member of a Multi-device User group, any member of a Multi-device Suite or an IP Device Only DN is not supported

## Programming

- Class of Service Options form

- Enable the Off-Hook Voice Announce Allowed option to allow the telephone to accept a Direct Page.

- Enable Handsfree Answerback Allowed to allow a handsfree call to be automatically set up in response to a Direct Page.

See also Direct Page and Handsfree Answerback.

## Device Support

- Supported on all devices.

## Operation

To initiate a Direct Page:

- See Direct Page.

To establish a handsfree call during a Direct Page:

- Press Microphone, Mute, or .

To turn Handsfree Answerback On and Off

- When the telephone is idle, Microphone, Mute, or .

NOTE: The Microphone LED turns on when the feature is activated.

For details on how to use the Mute key on the 5212 IP Phone, 5224 IP Phone, 5312 IP Phone, 5324 IP Phone, and Navigator, see Handsfree Answerback.