# Deleting Users

## Overview

You can delete just a user or a user with all associated phone services.

NOTE: For networks that include various interfaces for managing users and services, the Flow Through Provisioning solution allows the administrator to configure and manage users and services from a single location. See for more information.

## Programming

To delete a user

1. Go to the User and Services Configuration form.

2. In the Search By First/Last Name Results tree, select the user that you want to delete (you can also perform a new search for the specific user's name), then click the displayed down arrow (alternatively, right-click the record).

NOTE: You can also delete a user from the Search By Number Results tree; however, in this view, you cannot delete users and associated phones at the same time. Option Delete User and Phones is not available.

3. From the drop-down list, select one of the following options:

4. Delete User only - only the selected user (without any associated phones) will be deleted.

5. Delete User and Phones - the user and all associated local phones will be deleted.

NOTES

- If the selected user has remotely hosted services, the delete operation fails until all remotely hosted services are disassociated or deleted.

- If any of the local associated phone services is attached to other users and you select Delete User only, the operation will delete the user but not the phone.

- Users that have MiCollab services attached cannot be deleted from this form. If you attempt to delete such a user, an error message is displayed, which includes the "Open User in MiCollab" link. Clicking this link opens the MiCollab USP interface where the user can be deleted.

4. If a warning is displayed that deleting the user will also delete all associated phone services, click OK to confirm or Cancel to abort the deletion.