# Attendant Directory Number

## Description

Attendant Directory Number lets you dial an attendant directory number (typically "0") to reach the attendant. Separate directory numbers can be programmed for each attendant console.

## Conditions and Feature Interactions

- Calls to an individual directory number are presented only to those attendant consoles programmed with that number.

- A caller making a call to an individual attendant position, which is currently "busied-out" (that is, with a status of ABSENT), receives Do Not Disturb tone, or is rerouted if call rerouting for Do Not Disturb is programmed.

## Programming

1. Console Softkeys form

- Assign Dial 0 as a directory number against Softkey 2 and assign a softkey label (e.g., "DIAL 0")

2. Telephone Directory form

- Assign 0 in the Telephone Number field and a softkey label ("DIAL 0") in the Name field.

## Device Support

All devices

## Operation

#### All telephones

To call the attendant:

1. Lift the handset.

2. Dial the attendant directory number.

#### Attendant consoles

To answer an Attendant Directory Number call:

- Press the Attendant Directory Number softkey.