# Nortel Telephone Support

## Description

The 3300 CITELlink Gateway allows MiVoice Business to support legacy Nortel™ Meridian 1 and Norstar telephone sets. The gateway translates the MiVoice Business IP phone protocol to Norstar or Meridian set protocol allowing Norstar and Meridian 1 phones to function as MiVoice IP Phones.

There are different versions of the CITELlink Gateway, according to the phone types supported.

The CITELlink Gateway (PN 1898MTLHSG) allows the following Nortel Meridian 1 sets to function with MiVoice Business:

M2006 M2008 M2616/A2008 M3110 M3310 | M3820 M3901 M3902 M3903 M3904

The CITELlink Gateway (PN 1695MTLHSG) allows the following Nortel Norstar sets to function with MiVoice Business:

M7100 7100N T7100 M7208 M7208N T7208 | M7310 M7310N T7316 M7324 M7324N T7406

The gateway connects to a port on a layer-2 switch in the network. The Nortel sets connect to the gateway through the existing telephone wiring, punchdown blocks, and connectors. The gateway supports up to 24 Nortel telephone sets.

The 3300 CITELlink Gateway provides users of legacy Nortel phones with most of the features available on Mitel phones. However, please note that the following Mitel features are NOT supported:

- Resiliency

- 5700 Voice First Application

- Hot Desking

- Compression

- ACD

You can access the documentation listed above from the internet on the Mitel Customer Documentation web site.

## Installation

See the 3300 CITELlink Gateway Installation and Maintenance guide available on the Mitel Customer Documentation web site.

NOTES

- The CITELlink gateway contains two Network Layer Processors (NLPs) referred to as NLPA and NLPB. Each processor supports 12 phones and requires its own unique IP address. When using DHCP, the DHCP server must have at least two spare IP addresses (one for each NLP). When editing settings manually, you must enter a unique IP address in the myIPAdress field of both the NLPA and the NLPB forms. In addition, we recommend that you connect the CITELlink gateway to the ACCESS PORT of the Layer2 switch for the associated VLAN.

- A MiVoice Business user license is required for each phone on the CITELlink gateway.

## Programming

1. Multiline IP Sets form

- Assign the phones with device type of CITELlink Type1 or CITELlink Type2. See table for to determine the assignment of the device type.

2. In the Multiline Set Keys form

- Assign the line select keys to features as required. To identify the location of the line select keys on a CITELlink Type1 or CITELlink Type2 device type, click on the model in the table.

## Device Support

Nortel™ Meridian 1 and Norstar telephones

## Operation

See the 3300 CITELlink Gateway Phone User Guides on the Mitel Customer Documentation web site. See About the MiVoice Business Documentation Set for information.

## Maintenance

The Nortel Meridian 1 and Norstar phones appear to the system as either 5010 IP Phones (CITELlink Type 1 phones) or 5020 IP Phones (CITELlink Type 2 phones). When using maintenance commands to gather information on these phones, they appear as either 5010 or 5020 IP Phones, except when using the Locate command, which lists them as CITELlink Type 1 or Type 2 phones.