# Remote Wake-up Calls

## Description

Wake-up calls can be set or cancelled remotely from a telephone or attendant console using the Hotel/Motel Room Remote Wake-up Call feature access codes. After a wake-up time is set, it can be examined in the Guest Room Window for the specified extension on the attendant console.

Wake-up calls behave in the same manner regardless of how they are set (see Hotel/Motel - Setting Automatic Wake-up Calls or Suite Services - Wake-up Calls). A wake-up log entry is generated each time a wake-up call is set, attempted, changed, or cancelled.

The feature access codes are supported through digit entry on the set. Dial tone at the end of the wake-up call set or cancel operation indicates success; reorder tone indicates failure of the operation.

## Conditions and Feature Interactions

- The Hotel/Motel feature must be enabled on the system.

- The extension or suite that will receive the wake-up call must be entered in the Guest Rooms or Suites form.

- You can only set the wake-up call remotely using a feature access code.

## Programming

1. Class of Service Options form

2. Set the Hotel/Motel Room Remote Wake-up Call Allowed option to "Yes" on all extensions from which wake-up calls can be set or cancelled, and for the voice mail Class of Service.

2. Feature Access Codes form

- Assign codes to Hotel/Motel Room Remote Wake-up Call - Set, and Hotel/Motel Room Remote Wake-up Call - Cancel.

## Device Support

- Supported on all devices.

## Operation

#### All telephones

To set a wake-up call remotely:

1. Dial the Hotel/Motel Room Remote Wake-up Call - Set feature access code.

2. Enter the 4-digit desired wake-up time (use 24 hour format, for example 0730 for 7:30 A.M.).

3. Enter up to 7 digits for the wake-up target extension (guest or suite).

4. Dial tone indicates the wake-up time is set.

To cancel a wake-up call remotely:

1. Dial the Hotel/Motel Room Remote Wake-up Call - Cancel feature access code.

2. Enter up to 7 digits for the wake-up target extension (guest or suite).

Dial tone indicates the wake-up time is cancelled.