# ANI/DNIS/ISDN - Display Telephones and Consoles

### DPNSS Display Information Element Support

During a DPNSS call, any End-to-End Message (EEM), messages containing line identity or SIS (Supplementary Information String) text codes are used to update the display of the end device with the information contained in the message.

### DPNSS Connected Number Information Element Support

On receipt of a Call Connected Message (CCM), containing line identity or SIS text codes, the displays at each endpoint device are updated with the received information.

### ANI and DNIS

Display of ANI/ DNIS (CLID
Calling Line ID is a telephone service that transmits a caller's number to the called party's telephone during the ringing signal, or when the call is being set up but before the call is answered. Also known as Caller ID, Calling Line Indentification (CLIP), Caller Identification, and Calling Number Identification.) information varies according to which COS options have been enabled, the numbers (ANI, DNIS, both, or none) sent on the trunk, and the call state (either ringing or answered). The tables below illustrate how these variables function.

IP Console applications(MiVoice Business Console) display ANI digits, DNIS digits, or trunk information after a call is answered depending on the information sent with the call.

NOTE: IP telephone displays differ in ACD environments. For more information, see ANI/DNIS/ISDN in Automatic Call Distribution.

Displaying Name Only for Incoming Calls:
COS option "Display ANI/DNIS/ISDN Calling/Called Number" disabled COS option "Display ANI/ISDN Calling Number Only" enabled
Digits sent with call | Ringing state3 | Answered state5
ANI and DNIS sent | Calling Name or Trunk Info1
ANI sent
DNIS sent
Neither sent

Displaying Name or Trunk Number or Label Only and ANI for Incoming Calls:
COS Option "Display ANI/DNIS/ISDN Calling/Called Number" enabled COS Option "Display ANI/ISDN Calling Number Only" enabled
Digits sent with call | Ringing state3 | Answered state
ANI and DNIS sent | Calling Name or ANI4 | ANI and Calling Name2
ANI sent
DNIS sent | Calling Name or Trunk Info1
Neither sent

Displaying DNIS on Incoming Calls:
COS Option "Display ANI/DNIS/ISDN Calling/Called Number" enabled COS Option "ANI/ISDN Calling Number Only" disabled
Digits sent with call | Ringing state3 | Answered state
ANI and DNIS sent | DNIS | ANI and Calling Name2
ANI sent | Calling Name or ANI4
DNIS sent | DNIS | DNIS
Neither sent | Calling Name or ANI4 | Calling Name or Trunk Info1

NOTES

1. If no Calling Name provided, Trunk Label of incoming trunk will be displayed. If no Trunk Label programmed, the Trunk Number of incoming trunk will be displayed.

2. If both the ANI and Calling Name cannot fit on the display together, only Calling Name will displayed unless the ANI length is < 11 digits, in which case the full ANI and a truncated Calling Name will be provided.

3. On lower end display sets (5020, 5212, 5215, 5220, 5220 (Dual Mode), 5224, 5312, 5324 and Navigator) Calling Name will always be displayed first in Ringing state when both Calling Name and Calling Number are provided. To see the Calling Number on these devices in Ringing State, press Superkey and then the applicable line key(or use Long Key Press). Alternatively, for devices with Soft Keys, like 5324, the Calling Number can also be viewed by pressing the Toggle Softkey.

4. If no Calling Name provided, ANI is displayed.

5. To view the Calling Number on lower end display sets (5020, 5212, 5215, 5220, 5220 (Dual Mode), 5224, 5312, 5324 and Navigator) in Answer state when both Calling Name and Calling Number are provided, press Superkey and then the applicable line key(or use Long Key Press)