MiVoice for Skype for Business Plug-in

The Mitel integration for Microsoft Skype for Business is designed to support customers that have decided to deploy Skype for Business clients as a general contact management and IM clients for the enterprise and require a cost-effective enterprise voice solution.

The MiVoice Skype for Business plug-in seamlessly embeds Mitel’s comprehensive and feature-rich enterprise-quality voice capabilities into the Skype for Business client enabling users to gain access to MiVoice MX-ONE’s rich telephony capabilities. The integration allows Skype for Business users in the office or on the move to access Mitel’s voice features including the selection of desk phone mode or PC phone mode, click-to-call, answer, hang-up, Do-No-Disturb, and In-call capabilities such as Forward, Transfer, and (embedded) Conferencing, as well as mobility features to address the ever-increasing use of mobile platforms and smart mobile devices.

MiCollab server running in Integrated Mode with Skype for Business keeps the User and Services database and client database synchronized so they function like a single database on the MiCollab server.