Boss-Secretary

User Feature	Description (See also the description for BOSS-SECRETARY)
Definition	This feature provides secretarial screening by one or more secretaries for one or several bosses. When the feature is active, calls to the boss are directly forwarded by using a specific Individual Repeated Distribution (IRD) list to one or more secretaries. The feature is often complemented with secretarial monitoring where assigned monitoring keys on IP phones and digital phones shows the status (free, ringing, parked or busy) of the monitored phones, indicated by a Light Emitting Diode (LED). The manager or the secretary can also use the programmed monitoring key to call the monitored party. See also MNS and MDN features in this document. Secretaries can by-pass the feature if their directory number is included in the boss Individual Repeated Distribution (IRD) list that is used for this purpose. When a secretary is calling a boss, and her number is not part of the boss Individual Repeated Distribution (IRD) list the call is treated as normal call (that is, the call is deflected to that boss' secretary).
Settings	Initiated by the administrator.
Procedure and function	While the feature is active, the calls to the boss phone will be deflected to the secretary's phone, and the corresponding PEN key LED (for DTS and IP extensions) will indicate that the service is on for both the boss and secretary phones.

User Feature

Description

(See also the description for BOSS-SECRETARY)

Definition

This feature provides secretarial screening by one or more secretaries for one or several bosses. When the feature is active, calls to the boss are directly forwarded by using a specific Individual Repeated Distribution (IRD) list to one or more secretaries.

The feature is often complemented with secretarial monitoring where assigned monitoring keys on IP phones and digital phones shows the status (free, ringing, parked or busy) of the monitored phones, indicated by a Light Emitting Diode (LED). The manager or the secretary can also use the programmed monitoring key to call the monitored party. See also MNS and MDN features in this document.

Secretaries can by-pass the feature if their directory number is included in the boss Individual Repeated Distribution (IRD) list that is used for this purpose.

When a secretary is calling a boss, and her number is not part of the boss Individual Repeated Distribution (IRD) list the call is treated as normal call (that is, the call is deflected to that boss' secretary).

Settings

Initiated by the administrator.

Procedure and function

While the feature is active, the calls to the boss phone will be deflected to the secretary's phone, and the corresponding PEN key LED (for DTS and IP extensions) will indicate that the service is on for both the boss and secretary phones.

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