Surveillance, Observation and Monitoring Using SIP Proxy (SOM using SIP Proxy)

System Feature

Description

(For more information, see the Operational Directions for MIVOICE MX-ONE SURVEILLANCE OBSERVATION AND MONITORING USING SIP PROXY)

Definition

SOM using SIP Proxy provides a function for monitoring of traffic in the system at a central monitoring server. The monitoring server is added as a free server in the MiVoice MX-ONE system without making it a LIM. The SOM functionality using SIP Proxy is software based unlike the legacy SOM which works on TDM Trunk Lines.

Settings

The functionality is configured and initiated by the administrator. It is enabled by loading a specific program unit in the MiVoice MX-ONE system.

Procedure and function

Once the function is enabled, the MiVoice MX-ONE system will treat all the calls in the system as gateway calls and redirect the media traffic through the media server. The MiVoice MX-ONE system also generates a SIP call through the SIP proxy running on the monitoring server. This SIP call contains the metadata required to capture the call and generate call data records. The metadata contains the call information along with the port numbers on media server where the RTP streams can be captured.