Transfer/Call Transfer
User Feature Network Feature |
Description (See also the description for THREE-PARTY SERVICES) |
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Definition |
The ability of an extension to transfer a call to another party in the own system or in another connected system, or to an operator or external line. The networked feature call transfer is only available within a private network with appropriate protocol. It is possible to transfer both before an answer, or during an active call in speech. In both cases there must be another call on hold. |
Settings |
Permission for transfer to trunk and transfer before answer is set by the administrator. Prohibition to transfer outbound public trunk calls can be set by the administrator. |
Procedure and function |
The extension first initiates an inquiry call or equivalent parking procedure, and when the new call is established or alerting the transfer procedure, which differs for different types of parties, is used. |