Prerequisites

Configure MX-ONE for MiCollab integration (see MX-ONE integration chapter in MiCollab Customer Documentation).

• Configure PBX group and members in MX-ONE to be used for AWV.
• Configure SIP trunk in MX-ONE using profile NuPoint (remember to use remote port=5058).
• Configure csta link in MX-ONE.

Used numbers and IP address in the examples:

• Attendant number in MX-ONE: 09
• MX-ONE IP address: 192.168.222.100
• Internal number serie:4xxxx
• Internal number length: 5 digits
• NuPoint: Access number: 6001
• Lines to NuPoint VoiceMail: 15
• Lines for NuPoint MWI: 1
• Lines for outgoing calls from NuPoint: 4
• AWV Access number: 8003
• Number of ports AWV: 3
• SIP Port Extension numbers for AWV: 8004,8005,8006