Define a Dial Plan

The Dial Plan configuration is required to allow Microsoft Lync users to dial to MX-ONE terminals and PSTN.

To define it, execute the following:

1. Open the Skype for Business Server Control Panel.
2. Click Voice Routing and choose Dial Plan.
3. Define Normalization rules that fits your organization needs. A rule for Lync users to dial to MX- ONE terminals and another to dial to PSTN (ensure that MX-ONE is connected to PSTN) are required. If needed, contact Microsoft for the appropriate setup for your requirement.
   Figure 1. New Normalization Rule, five digits example

   
4. Commit the changes.