Microsoft Exchange 2013 UM

In order to setup the Exchange 2013 UM, please check Microsoft´s documentation:

Deploy Exchange 2013 UM

http://technet.microsoft.com/en-us/library/jj673564(v=exchg.150).aspx

After the installation of the Exchange 2013 UM roles, the following steps need to be executed to create the integration between MX-ONE and Exchange 2013 UM.

UM Dial Plan

A “UM Dial Plan” needs to be created in the Exchange UM.

Before you create a UM dial plan, please read the Microsoft’s document, UM Dial Plans. http://technet.microsoft.com/en-us/library/bb125151(v=exchg.150).aspx

To create a New UM dial plan, please follow the step 1 in Microsoft’s document, Create a UM dial plan.

http://technet.microsoft.com/en-us/library/jj673564(v=exchg.150).aspx Example:

• UM Dial Plan: Integration_MX-ONE
• Number of digits in extensions numbers: 5 - It needs to match the number of digits of the MX- ONE extensions.
• VoIP Security: Unsecured. In this example TCP is used.

The screen below shows the required configuration for the example.

UM IP Gateway

A UM IP gateway needs to be created in the Exchange UM.

To create a UM IP gateway, follow the step 2 in Microsoft’s document: http://technet.microsoft.com/en-us/library/jj673564(v=exchg.150).aspx Example:

• Name of the gateway: MX-ONE
• IP address: 192.168.222.10
• Dial Plan: It is the same one created previously.

UM Hunt Group

A Hunt group shall be created to the voice mail.

To create a UM Hunt Group, follow the steps in Microsoft’s document: https://technet.microsoft.com/en-us/library/aa997679.aspx

Example:

• Associated UM IP Gateway: MX-ONE
• Name: Voice_Mail_43334
• Dial Plan: Integration_MX-ONE
• Pilot identifier: 43334. It must be the same number that was previously created in MX-ONE.

UM Mailbox Policies

A new UM mailbox policy can be created or the default policy can be used. Please, follow step 4 in Microsoft’s document:

http://technet.microsoft.com/en-us/library/jj673564(v=exchg.150).aspx

UM Auto Attendant

To setup the Exchange 2013 UM Auto Attendant, please follow the steps below:

Create an UM Auto Attendant

To create an UM Auto Attendant, please follow the step 5 in Microsoft’s document: http://technet.microsoft.com/en-us/library/jj673564(v=exchg.150).aspx

Example:

• Name: MX-ONE Auto Attendant
• Dial Plan: Integration_MX-ONE
• Pilot identifier: 43333. It needs to be the same number that was previously created in MX- ONE.

Enable the Unified Messaging

To enable Voice Mail for a user follow Microsoft´s document:

Enable a User for Voice Mail

http://technet.microsoft.com/en-us/library/bb124147(v=exchg.150).aspx