Call2Teams

Mitel also offers integration with the Microsoft world through the 3rd party application Call2Teams. Through Call2Teams, the MX-ONE environment and the Microsoft environment are linked together. The Microsoft Teams client integrates to MX-ONE through a direct SIP Extension and will appear in the MX-ONE system as a remote SIP device. Teams users can then make and receive calls and communicate with people within the organization and outside the organization through the Teams application. All call handling is managed in the MX-ONE as for any other internal end-point in the system.