Call Pickup, Group

User Feature	Description (See also the description for EXTENSION GROUPS)
Definition	The ability of a member of a defined group to pickup a call to another member in the group.
Settings	The initiation of groups and alternative answering groups (if any) are done by the administrator. The optional display function for other members than the one ringing can be configured for SIP extensions by the administrator. The optional delayed presentation and limited presentation time of a call can be configured for SIP extensions by the administrator.
Procedure and function	Calls to one extension within a group can be answered by any other group member by dialing a service code. Each group can have four alternative answering groups and, if no calls to its own group exist, calls to the alternative groups are answered with the same procedure. It is not possible to answer Callback to another party member, nor is answer permitted if both calling and answering parties have a parked party. There is an optional display function for other group members that are SIP extensions, which can show caller number and name and called party of the oldest ringing group call for the potential picking party. There is an optional function for delaying the presentation of a call and to limit the time a call is presented on the potential picking party on SIP extensions.

User Feature

Description

(See also the description for EXTENSION GROUPS)

Definition

The ability of a member of a defined group to pickup a call to another member in the group.

Settings

The initiation of groups and alternative answering groups (if any) are done by the administrator.

The optional display function for other members than the one ringing can be configured for SIP extensions by the administrator.

The optional delayed presentation and limited presentation time of a call can be configured for SIP extensions by the administrator.

Procedure and function

Calls to one extension within a group can be answered by any other group member by dialing a service code. Each group can have four alternative answering groups and, if no calls to its own group exist, calls to the alternative groups are answered with the same procedure. It is not possible to answer Callback to another party member, nor is answer permitted if both calling and answering parties have a parked party.

There is an optional display function for other group members that are SIP extensions, which can show caller number and name and called party of the oldest ringing group call for the potential picking party.

There is an optional function for delaying the presentation of a call and to limit the time a call is presented on the potential picking party on SIP extensions.

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