Callback, Faultman’s Ring Back

Definition

This type of callback allows a test of the phone equipment. Faultman’s Ring Back is only possible internally within a PBX. The initiation is done by dialing the own extension number (initiating party is the same as called party) and when the busy tone is received, dial the procedure for Callback. The extension CoS for internal callback is checked. When the extension goes on hook the extension is recalled immediately. At answer, a message is sent to the initiating party indicating that this is a Faultman’s callback call.

Settings

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Procedure and function

Requested as Callback on busy when busy tone is received. The Faultman’s ring back (recall) will be executed immediately on onhook after the request.