Mitel MiCollab UCC
MiCollab is the flexible, affordable unified communications and collaboration solution designed to provide users with a single point of access to communications and connectivity tools to enable faster and more effective business communications. MiCollab was designed using a mobile-first design philosophy to align with how employees prefer to communicate and address today’s mobile and fast-paced workplace.
MiCollab aligns with Mitel’s MiVoice communications platforms to bring together voice, video, chat, messaging, web conferencing and team collaboration tools, all within a single solution, so that all employees within the organization can have access to a rich set of communications and collaboration tools that empowers them to spend less time trying to connect with others and more time engaged in productive communications that foster new ideas and resolve problems quickly – translating to better business performance and increase revenue.
Together with Mitel MiTeam, MiCollab offers users a virtual workspace where teams of any size can post messages, share content, assign tasks, and start instant group conferences. With MiTeam, all posted information (and uploaded files) are stored in a persistent way, securely in the cloud, enabling users to access their information from anyplace, at any time.
MiCollab is ideal for many different employee types – including customer facing, mobile workers, project-based teams, knowledge workers, field services and more - found within organizations, of any size. It can help:
- Increase collaboration and productivity of employees by reducing communications latency, managing workflows, and eliminating device and media dependencies.
- Improve team collaboration work and drive towards a project-centric way of working.
- Allow employees to communicate using their preferred communications type – chat, voice, or point-to-point video - or one that is best suited for the current situation.
- Reduce the total cost of ownership across the solution lifecycle.
- Reduce organizational silos, promoting the sharing of information across groups enabling them to make better informed, higher quality business decisions.
The MiCollab UCC licensing model is formed to make it easy moving into the UCC world and stimulate a widespread usage of Mitel’s collaboration tools through two tiers of UCC bundles and a MiTeam Collaboration Uplift option.
MiCollab easily scales to the diverse business and supports needs from customers ranging from basic softphone to full-featured UC users. A single MiCollab deployment can support up to 5,000 collaboration users per server and be peered with up to 8 servers in order to support up to 40,000 users.
UCC deployments can be supported across industry standard servers and Virtual environments (VMware or Hyper-V). Consult the MiCollab engineering guidelines for the specific server and virtual machine resource requirements and user dimensioning.