Name and Number Log

User Feature	See also the description for NAME AND NUMBER LOG, CENTRALIZED
Definition	Name and number log is a software feature for logging calls (on SIP phones/clients or digital extensions). Both made/outgoing and received/incoming calls can be logged. The received calls can be classified as “answered” or “unanswered/missed”. The log stores number and name, date, time and certain additional service related information.
Settings	For SIP extensions/SIP clients: Whether the functions shall be active for a specific extension service profile can be set by the administrator. Terminal configuration files must also be updated to select if central or local log shall be used. For DTS: Programmable keys with a LED (so called soft keys) can be set by the administrator. An option to only log unanswered calls can also be set by the administrator.
Procedure and function	By using a SIP extension (Mitel 6900/6800 models), or SIP clients (e.g. MiCollab), with the centralized name and number log function supported and active, the user can display, dial and delete the logged calls. The actual (presentation) interface is controlled by the terminal/client, and may be for example menu or key based. By using a soft-key on a DBC 223 or DBC 225 digital phone, the user can display, dial and delete the stored numbers on the logged calls. Note: Other extension types and the Mitel 6900/6800 SIP phones, and SIP clients, may have similar local functions in the terminal, but this feature only refers to the centralized call log functionality (where the log is stored in the PBX).

User Feature

See also the description for NAME AND NUMBER LOG, CENTRALIZED

Definition

Name and number log is a software feature for logging calls (on SIP phones/clients or digital extensions). Both made/outgoing and received/incoming calls can be logged. The received calls can be classified as “answered” or “unanswered/missed”. The log stores number and name, date, time and certain additional service related information.

Settings

For SIP extensions/SIP clients: Whether the functions shall be active for a specific extension service profile can be set by the administrator. Terminal configuration files must also be updated to select if central or local log shall be used.

For DTS: Programmable keys with a LED (so called soft keys) can be set by the administrator. An option to only log unanswered calls can also be set by the administrator.

Procedure and function

By using a SIP extension (Mitel 6900/6800 models), or SIP clients (e.g. MiCollab), with the centralized name and number log function supported and active, the user can display, dial and delete the logged calls. The actual (presentation) interface is controlled by the terminal/client, and may be for example menu or key based.

By using a soft-key on a DBC 223 or DBC 225 digital phone, the user can display, dial and delete the stored numbers on the logged calls.

Note: Other extension types and the Mitel 6900/6800 SIP phones, and SIP clients, may have similar local functions in the terminal, but this feature only refers to the centralized call log functionality (where the log is stored in the PBX).

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