Introduction of Emergency Services

MiVoice MX-ONE can be configured to work with the Emergency Services requirements of USA. Mitel's MX-ONE, as an MLTS, implements Section 506 of the RAY BAUM'S Act and Kari´s law support in conjunction with third-party Next Generation 911 (NG911) emergency services.

This guide describes the integration between MX-ONE and the third-party Next Generation 911 emergency services provider RedSky.

In this document, section 506 of RAY BAUM'S Act and Kari´s law are referred to as RAY BAUM for the sake of simplicity.

For MX-ONE, the following two device categories are defined:

1. Fixed MLTS devices - TDM devices (Analog Devices, Digital Devices, and Integrated DECT).
2. Non-Fixed MLTS devices - IP Devices, SIP Devices, softphones, all Teleworkers, and so on.

To fully support the requirements of RAY BAUM, MX-ONE is integrated with RedSky Next Generation 911 (NG911) service provider for the USA market.