Fault Code 1:21 - Backup of System Database Data Has Failed

Fault Code Description

Dump of system database data to backup has failed. The fault code is issued per LIM.

Measure

1. Do a data_backup. Wait for the data_backup to complete. Is the alarm still raised?

   NO: Stop.

2. YES: Is the hard disk on the server full?

   Check with command systemctl

   YES: Cleanup on the hard disk and make another data backup to get rid of the fault.

   Stop.

3. NO: Use the command systemctl status and the file mxone_db.service to check if the system database resource is running:

   Is it running?

   YES: Contact an expert

   Note:

   Must be executed with root privileges.

4. NO: Use the command systemctl status

   Does it start?

   NO: Contact an expert.

   Note:

   Must be executed with root privileges.

5. YES: Do a data backup. Wait for the data backup to complete.

   Is the alarm still raised?

   NO: Stop

   YES: Contact an expert.