Activation/Deactivation

Activation/deactivation of internaldiversion on busy can be executed from the controlling extension or from a PBX-operator or CSTA application request.

Activation/deactivation of networkdiversion on busy can be executed from the controlling extension or from a PBX-operator in the same PBX as the controlling extension or CSTA application request.

Activation is permitted if there is a predetermined individual divertee position and the controlling extension has a class of service for diversion on busy. CSTA application can activate an own defined number.

If the procedure cannot be executed due to class of service barred, a rejection message is sent.

Table 1. Diversion on no busy
The user procedures are as follows

Activation from controlling position

*FC#

Activation from a PBX-operator

*FC*D#

Deactivation from controlling position

#FC#

Deactivation from PBX-operator

#FC*D#

where FC is the service code for diversion on busy and D is the directory number of the extension.

When programming an individual divertee position, activation automatically takes place if the extension has a class of service for diversion on busy (I/O command controlled) and the correct switch in the command is used.