Diversion Choices

Each voice extension can be allowed or denied this feature by a class-of-service category.

Four types of call origin are defined: extensions, PBX-operators, public trunks and private lines (tie lines). For each calling party’s type, a class-of-service category specifies the diversion option to be selected.

Options of diversion on origin are defined as follows:

Table 1. Diversion Choice
0 The default option is when selecting divertee position depending to the normal rules in this document without diversion on origin.
1 The first option is to divert calls to a divertee number defined by individual divertee position.
2 The second option is to divert calls to common/customer diversion positions, which will in addition choose the proper answering position for the calls from internal party (PBX-operator and extension), public trunk or private line.
3 The third option is that no diversion shall take place, that is, calls will bypass diversion and terminate at called party. This option is often used by the PBX-operators.