Intrado

Intrado requires a customer identifier for each emergency call which are part of sub-accounts (level 3 account) (Tenants/Customer group in MX-ONE). The customer identifier is provided by Intrado and it is called as Account ID in the Intrado portal. It can be found in the Intrado portal dashboard under General Information.

For standard accounts (layer 2 accounts) Intrado identifies the calls using Public IP addresses or FQDNs for the customer network.

The E911-Organization-ID SIP header is used to transport the Customer ID.