Customer Group

The Customer ID can be specified for each customer group in the emergency location database by using the parameter Customer ID.

The Customer ID defined for each customer group will be used in calls from extensions that belong to the customer group, when no Customer ID is configured for a Location ID.

If the Customer ID is configured as part of a customer group (Multi-tenant) in MX-ONE, all extensions that belong to that customer group will have the same Customer ID. The customer group is 0, the default and all extensions will be assigned to this group if no other customer group is specified.

One entry can be specified by each customer group used by the systems (including customer group 0).

Example:

When an extension belonging to a customer group makes an emergency call, MX-ONE will send the associated Customer ID in the E911-Organization-ID SIP header to Intrado.

Command Syntax:

emergency_location -i --customer 50 --customer-id 4ae5- da2b-93e9-4e4cbdd0- 74316a36eae9

customer = customer group in MX-ONE

customer-id = Account ID defined in the Intrado portal