Selection of Free Member

There are four principles for selecting a member - load sharing, load sharing via/through group only, sequential selection and simultaneous ringing.

The following information is only valid for the first three principles for selecting a member, not for simultaneous ringing.

After a free member has been found, the selected extension will start to ring. Ringing will continue until the call is answered, or ring supervision times out. At time out no further search by means of group hunting is done for non-generic extensions. For generic extensions, the call will continue and try to ring on another group member.

When the selected generic extension member does not answer the call within a predetermined time (MDP), the member will be temporarily excluded from all the groups where it is member, for a time period of 3 minutes. If this is repeated 5 times in sequence, the member will be temporarily excluded for a longer period of 1 hour.

When the selected member permits diversion to an individual diverted position on no answer the call will be diverted after a predetermined time. The member will be temporarily excluded from or retained in the group when diversion on no answer takes place depending on the value of an MDP (see configuration chapter for a detailed description).

In both cases mentioned above the member will reenter the group the next time his telephone is used.