Calls to a Remote Extension

When the remote extension is called, the call is routed to the public terminal through the public network. One public terminal is associated by default with the remote extension. As this kind of call takes longer than internal calls, a welcome announcement can be provided to the calling party, for direct call, follow-me, direct diversion, diversion on busy, call rerouted, and Personal Number when the called party is a remote extension. This RVA is interrupted when the call is established.

Calls to a busy or unavailable remote extension are handled in the same way as calls to a busy or unavailable MX-ONE Service Node extension, that is, the same level of service is provided (intrusion, callback, and so on). It is possible to send a calling party number from the PBX if the PSTN supports calling party number transmission..